A message from Trading Standards
Trading Standards are issuing advice regarding unsolicited telephone calls. Local residents have received calls from unknown companies, advising that they are due a new community alarm upgrade at a cost of £30 and asking for the residents’ bank details. In some cases, residents didn’t have a community alarm and knew it was a potential scam.
South Ayrshire Council Telecare will not phone service users looking for their bank details. Residents are advised to remain vigilant and if they receive any unexpected visits or calls of this nature to:
- Always check the ID/Uniform of any visitors claiming to be from South Ayrshire Council.
- If in doubt, push the alert button OR if the caller is on the phone hang up. If the caller is claiming to be from South Ayrshire Council, call 0300 123 0900 to check if the caller is genuine.
You can check if you’re eligible for the installation of a free call blocker by calling 0300 123 0900 and asking for Trading Standards.
Did you know that you can also sign up to the Telephone Preference Service (TPS), which will allow you to opt out of live sales and marketing calls? Find out more at: https://www.tpsonline.org.uk/