The Role of the Troon Community Council
Community Information
Consultation for the Local Outcomes Improvement Plan -CLOSES 29th FEBRUARY 2024
From: SAHSCP Engagement <SAHSCP.Engagement@south-ayrshire.gov.uk>
Date: Wed, 24 Jan 2024, 15:26
Subject: Local Outcome Improvement Plan Consultation 2024
To: SAHSCP Engagement <SAHSCP.Engagement@south-ayrshire.gov.uk>
Hi Everyone
The consultation for the Local Outcomes Improvement Plan is now live and we would really appreciate if you could take some time to complete the survey as well as share with your wider networks.
The link to the consultation can be found below:
Local Outcome Improvement Plan Consultation 2024 (office.com)
UPDATE Essential Structural Maintenance Works – A78/B746 Loans 1ST – 3RD FEBRUARY- please read for full details.
In order to complete the below works, the following additional closures are proposed for February 2024.
Closure of the northbound A78 between Monktonhead and Meadowhead Roundabouts between 8pm Thursday 1 February and 6am Friday 2 February.
- Northbound A78 traffic will leave at Monktonhead Roundabout and follow the A79, turning right onto the B749 Monktonhill Road and right onto Fullarton Drive, then following Golf Crescent and Harling Drive before turning right onto the A759 Dundonald Road then left onto the A759 Main Street, then taking the first exit at the A759 roundabout and proceeding to the A78 Meadowhead Roundabout.
Closure of the southbound A78 between Meadowhead and Monktonhead Roundabouts, and the southbound on slip road from Auchengate, between 8pm Friday 2 February and 6am Saturday 3 February.
- Southbound A78 traffic will leave Meadowhead Roundabout onto the A759, following Main Street, Dundonald Road, Harling Drive and Fullarton Drive before turning left onto the B749 then A79 and proceeding to Monktonhead Roundabout.
- Traffic for the Auchengate slip road will follow the A759 and at the roundabout follow Dundonald Road to join the above diversion.
Emergency service vehicles will not be affected – special arrangements will be in place to grant access through the works area.
Troon Community Council invites Senior and Junior entries for this years Civic Award 2024. Nominations in by 29/02/24
Troon Community Council invites entries for this years Civic Award. The Guidelines are attached below.
For the first time TCC are also opening up a junior category, aimed at a Young Person (under 18), who has shown initiative in assisting the community, caring for people, promoting charitable causes etc over the past year.
Nominations in writing to the TCC Chair, Frances Carson, Troon Council Chambers, 8 South Beach, Troon KA10 6EF by 29/2/24.
South Ayrshire Council ( Academy Street, Troon) (Temporary Prohibition of Waiting) Notice 2024 – 30/01/2024
South Ayrshire Council ( Academy Street, Troon) (Temporary Prohibition of Waiting) Notice 2024
The above Temporary Notice, which comes into force on 30/01/2024, imposes restriction on the following roads:
- Academy Street
A copy of the plan relating to the Notice can be found online at https://www.tellmescotland.gov.uk/notices/south-ayrshire/traffic/00000307673.
Citizens Advice Money Talk appointments every second Tuesday within Carnegie Library, Ayr. Next date in Ayr is Tuesday 23rd January 2024.
Subject: Carnegie Library – Citizens Advice
Renfrewshire Citizens Advice Bureau are providing three Money Talk appointments every second Tuesday within Carnegie Library, Ayr. Our next date in Ayr is Tuesday 23rd January 2024.
Our adviser can help look at debts – from initial assessments of debts all the way to supporting clients with statutory debt remedies.
We can help clients understand their income and expenditure and discuss where else their income may be maximised. Helping clients recognise where outgoings could be reduced, through accessing available adjustments such as re-negotiating debt repayments or applying for council tax reduction.
The booking link for appointments below, please do feel free to share this with anyone you think may benefit from an appointment.
https://ayrlibrarymoneytalk.10to8.com
Renfrewshire Citizens Advice Bureau
7 Glasgow Rd
Paisley
PA1 3QS
0141 889 2121
South Ayrshire Council ( Laburnum Grove, Troon) (Temporary Road Closure) Notice 2024
South Ayrshire Council ( Laburnum Grove, Troon) (Temporary Road Closure) Notice 2024
The above Temporary Notice, which comes into force on 14/03/2024, imposes restriction on the following roads:
- Laburnum Grove
Please find attached a copy of the Temporary Notice.
A copy of the plan relating to the Notice can be found online at https://www.tellmescotland.gov.uk/notices/south-ayrshire/traffic/00000308002.
bellshilltm@Sunbeltrentals.co.uk
We’re happy to help you with any questions you may have. Please contact us directly at enquiries@ayrshireroadsalliance.org
Troon Railway Station Redevelopment – Update
As the year draws to a close, we would like to reflect on the progress made on the redevelopment of Troon station thus far.
Work got underway in June this year to install the new canopies ahead of rebuilding the station building on platform 1. And despite the weather’s best efforts to blow us off-course, we managed to install the canopies without any glitches.
Since October, we have been working hard to prepare the ground for the erection of the station building. From early in the New Year there will begin to be visible progress on site as we see the steel works being installed. Thereafter, it will be full steam ahead to have the building complete in time for the Open golf tournament.
We would like to take this opportunity to thank you for your support during the past year with this project and thank all passengers and the local community in Troon for their patience and understanding with the works during this time.
If you or your constituents have any questions about the work you can contacts by email TroonStationRedevelopment@networkrail.co.uk
Wishing you all the best for a wonderful festive period and here’s to a healthy and happy 2024.
Kind regards
Stephanie
Start the New Year well with the Holly Health App
As we approach the New Year, many of us will be looking for support to improving our health and wellbeing. The South Ayrshire Health and Social Care Partnership (HSCP) has partnered with health and wellbeing app Holly Health. This app offers 24/7 digital coaching, educational videos, and health habit monitoring to help users improve physical activity, mindfulness, and lifestyle choices.
The app is available to all South Ayrshire residents and HSCP staff offering a personalised, compassionate and holistic approach to health and wellbeing. This proactive digital tool supports patients to check their current behavioural health, decide which habits to work on, and sets them up with the structure and coaching to succeed.
Councillor Lee Lyons, Vice Chair of the South Ayrshire Integration Joint Board and Health and Social Care Portfolio Holder said, “I am delighted to see our local GP practices rolling out this innovative approach to self-care and early intervention. The Holly Health app incorporates scientific evidence and behavioural coaching, delivering personalised support for exercise, sleep, eating, and mental wellbeing.”
“Opportunities like this allow our communities to take control of their own health and wellbeing and in so doing empower them to live well.”
Holly Health has supported 25,000 people so far and is partnered with almost 200 GP practices. Built from scientific evidence, behavioural coaching approaches and intensive user feedback, the app provides helpful coaching to support exercise, sleep, eating and mental well-being – for mental health support, chronic disease management and building sustainable relationships with food and exercise.
Recognising the increased need for support within our NHS it is crucial to embrace new digital health technology. These technologies, such as Holly Health, can be prescribed by a GP to expand access to mental health services – encouraging self-management of health and chronic conditions.
Dr Philip Hulme, Clinical Director South Ayrshire HSCP said, “I strongly encourage our communities to take up this exciting opportunity. I have been working with the Holly health team to roll out this new resource and their dedication to high quality support is inspiring.”
“The app is available through all 26 GP practices in South Ayrshire. Residents may have already been contacted directly by their local GP practice. If you have not yet received an invitation I would urge you to find out more on the South Ayrshire HSCP website or at your local GP practice.”
Grace Gimson, CEO at Holly Health added, “We are really excited to launch Holly Health within the South Ayrshire area, to bring personalised, digital health and habit coaching support to the area. We aim to support thousands of local residents over the months ahead, to feel physically and mentally better, with the long-term goal of preventing and better managing long term conditions.”
For details on how to claim your free trial please visit: https://hscp.south-ayrshire.gov.uk/HollyHealth
Branch Temporary Closure Muirhead Post Office 153 Dundonald Road, Troon, Ayrshire, KA10 7AY. 31st January, 2024 at 19.30
Post Office Limited is registered in England and Wales. Registered No. 2154540.
Registered Office: 100 Wood Street, London, EC2V 7ER.
Post Office and the Post Office logo are registered trademarks of Post Office Limited.
Dear Customer
Branch Temporary Closure
Muirhead Post Office
153 Dundonald Road, Troon, Ayrshire, KA10 7AY.
We are writing to inform you that, regrettably, following the resignation of the postmaster, the above
branch will close on Wednesday 31 January 2024 at 19:30.
The provision of a Post Office service to our customers in the local community is important to us, and
we will continue to work hard to restore services in the area as soon as possible. We would welcome
any applications from potential retail partners interested in running a branch locally on our behalf. The
vacancy is currently being advertised on our website www.runapostoffice.co.uk and applications will
be carefully considered. If you are aware of any interested parties, please do share the link with them.
If you have any questions you would like to raise about this matter, please write to me via the National
Consultation Team at the address shown at the end of the letter. Please note that your comments will
not be kept confidential unless you expressly ask us to do so by clearly marking them “In Confidence”.
Any future changes to service provision would be handled in line with our Principles of Community
Engagement. An extract relating to Notification is available at the end of this letter.
We will display posters in the branch to inform customers.
If you are a local representative, it would be helpful if you could share this information through your
social media channels and with any local groups or organisations that you know within the community,
for example on noticeboards, local charities and in GP surgeries, to help our customers and your
constituents understand what is happening to the Post Office in the local community. If you would like
a supply of posters, please let us know.
We apologise for the inconvenience the closure may cause. We hope that our customers will continue
to use Post Office services and details of alternative Post Office branches in the area are shown at the
end of this letter. The latest available branch information can be found on our website,
www.postoffice.co.uk/branch-finder
If you are a local representative, we will write to you again if we have any news about plans for future
service provision in the local area.
Yours faithfully
Scott Hamilton
Scott Hamilton
Network Provision Lead
How to contact us:
comments@postoffice.co.uk
postofficeviews.co.uk
FREEPOST Your Comments
Alternative branches
There are times our branches may need to make changes to opening hours.
The latest available branch information can be found on our website www.postoffice.co.uk/branch-
finder
Troon Post Office
9A Church Street
Troon
Ayrshire
KA10 6AU
Opening times
Monday – Friday 09:00 – 17:30
Saturday 09:00 – 13:00
Sunday Closed
Services
Offers similar services, with the addition of a
comprehensive range of Travel Money, Passport Check
and Send, Vehicle Tax, Document Certification Service
and Travel Insurance on demand and National Lottery.
Access
This branch has a wide door and level access at the
entrance.
Getting there
This Post Office service is located approximately 1.1 miles away from Muirhead Post Office branch,
along varied terrain. There is time restricted roadside parking directly outside the premises. Public
transport is available to and from the surrounding areas.
Barassie Post Office
4 Barassie Bank Lane
Troon
Ayrshire
KA10 6RW
Opening times
Monday – Thursday 08:00 – 18:30
Friday 08:00 – 19:30
Saturday 07:30 – 19:30
Sunday 08:00 – 14:40
Services
Offers similar services, with the addition of National
Lottery.
Access
This branch has a wide door and level access at the
entrance.
Getting there
This Post Office service is located approximately 1.9 miles away from Muirhead Post Office branch,
along varied terrain. There is a customer car park directly outside the premises. Public transport is
available to and from the surrounding areas.
To get this information in a different format, for example, in larger print, audio or braille call
03452 66 01 15 or Textphone 03457 22 33 55.
Principles of Community Engagement on changes to the Post Office network (extract)
A full version of this document is available on our Consultation Hub – postofficeviews.co.uk
We are committed to engaging and supporting our customers and their representatives as we make
changes to the Post Office network. The following Principles will be adopted when communicating
about changes to your local Post Office branch.
We will Notify – where we are informing customers of changes around:
● Opening hours
● Temporary closure1
/ temporary service interruption
● Re-opening of a temporarily closed branch in the same site
● Opening a new branch unrelated to a previous closure
● Location used by a Mobile Post Office within a community
We will display a poster in branch (or nearby if appropriate) to notify customers of the above changes,
providing four weeks’ notice. Where four weeks’ notice is not possible, we will provide notice as
soon as we are able to. For temporary closures we will include details of the nearest alternative Post
Offices and our customer helpline/textphone.
These Principles have been agreed with Citizens Advice, Consumer Scotland and the General
Consumer Council for Northern Ireland; the independent statutory consumer watchdogs.
What to do if you feel these Principles haven’t been followed:
Please get in touch so we can investigate your complaint. We’ll explain in our reply whether we believe
we have followed our Principles of Community Engagement and will provide you with the contact details
for the relevant consumer watchdog (Citizens Advice, Consumer Scotland or the Consumer Council for
Northern Ireland) if you’re not satisfied with our response. The watchdog will independently assess
whether we have followed the Principles of Community Engagement process (rather than the decision
itself) and recommend any actions with respect to the complaint.
Postofficeviews.co.uk
Comments@postoffice.co.uk
FREEPOST Your Comments
Call: 03452 66 01 15
Textphone: 03457 22 33 55
1
We will provide an update to locally elected representatives if the status of the temporarily closed branch has
not changed after 12 months.
There may be a small number of cases where due to circumstances outside our control we have no option other
than to permanently close a branch in a particular location. In these cases, the consultation will seek feedback on
alternative Post Office service provision in the area.
We notify locally elected representatives including but are not restricted to the Member of Parliament, Scottish
Parliament, Welsh Parliament, or Northern Ireland Assembly, Local Authority Chief Executive, Ward Councillors,
Parish or Community Council, selected charities, local Citizens Advice, Age UK, Northern Ireland’s Disability
Action and Northern Ireland’s Rural Community Network. They are also encouraged to share all information
additionally with local groups and organisations who they believe have an active interest in changes to their local
Post Office.
Remembering our loved ones at Christmas
South Ayrshire Council will hold a Christmas Candlelight Service at Masonhill Crematorium on Sunday 10 December at 3:30pm.
We know that this can be a difficult time of year for people who have lost loved ones. It’s our hope that this uplifting service will help people facing the festive season without that special person for the first time.
The service will feature songs, Christmas carols, readings and prayers and everyone is welcome to attend.
Led by Reverend John McCutcheon and Celebrant Drew Brady, the service will conclude with hot spiced non-alcoholic punch, served with tasty minced pies.
South Ayrshire Council’s Portfolio Holder for Buildings, Housing and Environment, Councillor Martin Kilbride said: “Anyone experiencing the absence of a loved one can find the festive season particularly difficult. This service is for anyone who wants to remember lost family and friends, regardless of religious beliefs. Whether you come alone, with friends, or with colleagues, you can expect a warm welcome.”
For more information call 01292 266 051 or email crematorium.office@south-ayrshire.gov.uk