The Role of the Troon Community Council

Delivery of Critical Services

We continue to provide critical services and these are currently operating without issue.

Shielding

We received a list of 164 new names yesterday, bringing the total number of residents on the shielding list to 4442.

Covid Testing

Residents who meet the eligibility criteria can access Covid testing at Prestwick Airport. The service currently has capacity and residents can check if they qualify and book a test at the following link:https://www.gov.uk/apply-coronavirus-test

Private Water Supply User Assistance

As a consequence of the very low rainfall we have experienced recently, Environmental Health have been contacted by two private water supply (PWS) users requesting assistance with an emergency supply. We have contacted the Scottish Government and Scottish Water who have supplied emergency supplies of bottled water so we can assist those PWS users who are uffering a scarcity of supply. We have also advised SEPA of these requests for their records. South Ayrshire residents with PWS supply issues should contact Environmental Health for advice and assistance by calling 0300 123 0900.

Household Waste Recycling Centres (HWRCs)

As detailed in previous Briefings, Household Waste Recycling Centres (HWRCs) across Scotland are currently closed in line with national guidance in response to the Covd-19 pandemic. As it stands, travelling to a recycling centre to dispose of excess household waste is not classified as an essential journey and would therefore be open to challenge by Police Scotland.

We cannot re-open centres until these guidelines are changed. Councils in Scotland are working together through the Waste Managers’ Network, CoSLA, SOLACE, SEPA, Zero Waste Scotland and the Scottish Government to develop a Scotland wide approach to the re-opening of HWRCs. A recent State of Readiness survey across all councils in Scotland suggests that councils would require on average 2-3 weeks to re-open after any change to national guidelines is made. In anticipation of this, in recent weeks we have been working on our own plans and are close to finalising arrangements for each site in South Ayrshire. Given the work already undertaken by the service, we would expect to be in a position to re-open HWRCs within a week to ten days of the guidelines being altered.

Unlike many other authorities, we are continuing to provide a full household collection service, other than special uplifts, and this should mitigate to some degree the impact when centres re-open. We do, however, anticipate that many residents will want to take their excess waste to a centre in the days immediately following re-opening, resulting in queues. We are therefore considering the use of temporary sites in key locations to alleviate pressure during the first two weeks of opening. We have engaged with an external Traffic Management organisation to draw up plans for each centre and have begun discussions with local Police to analyse and organise likely additional support requirements.

We are also developing a communications plan to try to prevent congestion at sites. We will provide further updates when any change in national guidance is announced.

Supporting Unpaid Carers

South Ayrshire Carers Centre is supporting unpaid carers to cope with the (COVID-19) pandemic. As well as providing practical and emotional support, the Centre has produced a letter which carers can use as identification when they are accessing goods and services for those they care for e.g. collecting prescriptions or shopping. All unpaid carers currently registered with South Ayrshire Carers Centre will be issued with the letter over the next two weeks. Carers can find out more by contacting the Carers Centre on 01292 263000, at https://www.facebook.com/SouthAyrshireCarersCentre or by email.

Support For Local Businesses

The Economy and Regeneration Team launched the sixth issue of their e-magazine Business Beat. This issue focusses on funding your business during the pandemic.

Communication

In addition to the regular information and updates which we provide in a range of ways, we are focusing each week on how the council has made a difference to people during the pandemic. This week we are covering some of the key achievements to date. This will be communicated in a number of ways including through a press release and social media.

A new resource has been published to support community organisations to carry out their vital work safely during the Covid-19 outbreak.

www.scdc.org.uk/news/article/2020/5/15/supporting-communities-safely-advice-for-community-groups-organisations-and-volunteer-networks

A direct link to the resource is available here:

https://www.scdc.org.uk/supporting-communities-safely

The resource is designed to be interactive and they will seek to respond to questions and observations from users and update where appropriate.

Delivery of Critical Services

We continue to provide critical services and these are currently operating without issue.

Business Support Grants

We have received 1785 applications for Business Support Grants and, of these, we have processed and paid 1299. We aim to process and pay all applications within 10 working days, however this is not possible where applicants have not provided all the information required. In many of the applications which are outstanding, applicants have not registered as
ratepayers, which is a requirement to be eligible for the Grant. We are actively contacting customers where we need more information and have issued communications
on our website and through social media to explain the situation and to reiterate information on how to register as a ratepayer. We are advising customers that we will contact them if we need more information.

We went live with Phase 2 of the Business Support Grant (Multiple Applications for Same Ratepayer) on Thursday 7 May.

Foster Care Fortnight

We are promoting Foster Care Fortnight, highlighting the ways in which dedicated carers can make a difference to children’s lives in South Ayrshire. We are actively encouraging people to consider how they might be able to help a child by getting involved in oster Care Fortnight #changeafuture. More information about foster care; adoption; supported care placements; and shared care can be found on our website at: www.south-ayrshire.gov.uk/icare/

Communication

The VE Day coverage across Facebook, Twitter and Instagram was extremely popular, reaching a total of 69,405 people and generating 4,265 engagements.

Confirmed Cases

The Scottish Government publishes an updated picture of cases and testing at 2pm each day. For more information, please click on the link to the Scottish Government website: https://www.gov.scot/coronavirus-covid-19/

The National Records of Scotland have published figures of all deaths where COVID-19 was mentioned on the death certificate by the doctor who certified the death. This includes cases where the doctor noted that there was suspected or probable coronavirus infection involved in the death. For more information, please visit the National Records of Scotland website: https://www.nrscotland.gov.uk/covid19stats

Updates from Scottish Government

· Emergency loan fund for SME housebuilders (07 May 2020)

· Getting people online (07 May 2020)

· £75 million boost for Scottish university research (06 May 2020)

· Extra payment for unpaid carers (06 May 2020)

· Preparing for economic recovery (05 May 2020)

· Aid for private rental landlords (05 May 2020)

· Looking after each other during COVID-19 (04 May 2020)

· Short-term prisoner release (04 May 2020)

· Supporting mental health (03 May 2020)

· Supporting people affected by drug use (03 May 2020)

· Support for autistic people (03 May 2020)

· Testing expansion (01 May 2020)

· Pupil Equity Funding (01 May 2020)

Shielding

South Ayrshire now has 4278 patients identified in the Shielding category – many of them requesting assistance for food and medicine supplies. GP Practices have contacted patients and, in most cases, an updated Anticipatory Care Plan (Key Information Summary) has been put in place.

The Partnership is working closely with colleagues in South Ayrshire Council, Voluntary Action South Ayrshire (VASA) and local community projects to provide support.

VE Day Celebrations (attached)

Nursery Court Day Service

Nursery Court Day Service had organised VE Day afternoon tea parties this week for service users, however, due to the current circumstances these have been cancelled. So staff have been delivering a VE Day gift to every service user which consists of a commemorative coin and tribute certificate (see attached). Service users are delighted to receive these and some have been recalling stories of tea parties in their street on 8th May 1945. Service users from Nursery Court Day Service also took part in a very moving tribute of ‘We’ll Meet Again’. To watch the video, please click here.

Scotland’s Service Directory

NHS Inform has developed Scotland’s Service Directory where you can find the names, addresses, opening times and service details for all NHS health services in your local area. The SSD will expand to include all health and wellbeing services within Health and Social Care Partnerships.

Stay Connected Funding

Champions for Change South Ayrshire Champions Board has launched a Stay Connected Fund. This fund is designed to support young people with care experience, aged between 14-26, with the impact of Covid-19 and the social changes that come with it. Young people can apply for up to £250 which will help them to:

· Cope with social distancing or isolation

· Improve or maintain their physical wellbeing

· Improve or maintain their mental wellbeing

· Help stay positive with creative outputs or activities

Applications will be screened weekly.

The Champions Board has specifically ring-fenced some of this funding to invite young people to apply for £240.00 which will cover one year’s worth of mobile phone data. We think this is a great deal and would encourage young people to take up this offer to help them stay connected.

If you or a young person have any questions about the Stay Connected Fund, please email

Dawn.parker@south-ayrshire.gov.uk Tel: 01655 884882 or Marion.Young@south-ayrshire.gov.uk Tel: 01292 612626

For easy access to the application form please follow the link below and scroll to the top of the page

https://www.south-ayrshire.gov.uk/grants/#grantsource

GP and Community Pharmacy Opening Hours on Public Holiday

All GP Practices will be open, providing normal contracted hours, on the public holiday. Please find details here https://www.nhsaaa.net/news/latest-news/pharmacies-open-in-south-ayrshire-this-bank-holiday/

Voices from Individuals and Community Organisations

Policy Scotland is supporting the pooling of expertise and knowledge to understand the implications of the sudden economic and social changes resulting from COVID-19. Policy Scotland has published an Evidence Round-Up : Voices from individuals and community organisations which highlights the impact of COVID-19 at a local level.

Supporting our Unpaid Carers

South Ayrshire Carers Centre is working hard to support unpaid carers, in the face of the COVID-19 pandemic.

As well as providing practical and emotional support, the Centre has produced a letter which can be used as identification, for example, as carers pick up prescriptions, or get shopping for the vulnerable.

All unpaid carers currently registered with South Ayrshire Carers Centre will be issued with the letter in the next two weeks. The letter identifies the owner of the letter as someone who is caring for the vulnerable.

Kayleigh Hamilton, South Ayrshire Carers Centre manager said: “In the current lockdown situation we are acutely aware that many carers are worried they may be challenged if they have to travel to carry out their caring role. We hope this letter will give carers peace of mind when they are out in the community due to their caring commitments”

“South Ayrshire Council and South Ayrshire Health and Social Care partners have also been in contact with the South Ayrshire Division of Police Scotland so their officers are also aware of the scheme.”

If you are an unpaid carer not currently registered with South Ayrshire Carers Centre and feel this letter would be of benefit, please contact the Carers Centre on 01292 263000, email or via Facebook www.Facebook.com/SouthAyrshireCarersCentre

Clear Your Head and Feel Better

A campaign is underway to help people cope during the coronavirus pandemic. ‘Clear Your Head’ highlights the practical things people can do to help them feel better whilst staying at home, acknowledging these are worrying and uncertain times for many.

The campaign website – clearyourhead.scot – offers tips on how people can look after themselves if they feel things getting on top of them. This includes things like keeping to a routine, staying active within the current guidelines, making time to do the things you enjoy, and keeping in touch with people. The website also points to sources of advice including NHS Inform, and helplines including NHS24, Breathing Space, SAMH and the Samaritans – encouraging people to reach out if they need help.

Human Trafficking and Exploitation – Message from Police Scotland

Across the world many countries are in the midst of the unprecedented COVID-19 pandemic. The purpose of this circulation is to work together to protect and safeguard the vulnerable and those most at risk of human trafficking and exploitation.

Police Scotland National Human Trafficking Unit continue their ongoing engagement with key partners to ensure we are actively looking for and responding effectively to any incident or report of Human Trafficking or exploitation. We recognise that communities can provide valuable information which can assist us in this regard.

With restrictions on movement and activity being in place, we recognise that there are fewer opportunities for potential victims of human trafficking to be reported to the Police and partner agencies. This raises concerns about reaching out to those who are most vulnerable to exploitation and trafficking.

The current situation will see the demand increasing for the hiring of labour in the retail, delivery, food production and agricultural sector. We are asking our communities to be vigilant to the possibility that people are being exploited and to help us tackle it.

People may see an increase in the following:

· groups of people waiting to be collected for work or dropped off where this was not previously apparent;

· houses of multiple occupancy where potential victims may be living; or

· sudden increase in homelessness.

This list is by no means exhaustive. Communities will be aware of what goes on within their own areas. We would actively encourage any changes which raise suspicions or concerns to be reported. These reports can be reported anonymously to the following numbers:

· Police Scotland – 101

· Modern Slavery Helpline – 0800 121 700 – www.modernslaveryhelpline.org
· Crimestoppers – 0800 555 111 – www.crimstoppers-uk.org

The information provided will assist the Police and partner agencies in identifying potential victims of exploitation and ensure that the most vulnerable are protected.

For more information, click the following links:

· Modern slavery and COVID-19: What to look out for and how to get help – Information from the Home Office

· Modern slavery and COVID-19: Information from NHS England

Information for People with Dementia, their Carers and Families

Alzheimer’s Scotland has created a suite of information resources for people with dementia, their carers and families throughout the coronavirus pandemic. This includes information on activities, support for families and what to do if you have to go into hospital during this time. This is being updated on a regular basis as the situation progresses, so please check back to see the most up-to-date information. For more information, please click the following link: https://www.alzscot.org/information-during-coronavirus?utm_medium=email&utm_source=govdelivery

Website: Changes to South Ayrshire Health and Social Care Partnership Services

Facebook: https://www.facebook.com/sahscp

As the nation rallies together against coronavirus we wanted to update you on how we’re keeping the gas flowing to homes and hospitals.


The pandemic has impacted all our lives, bringing with it challenges to our usual ways of working. Although we’ve paused most of our planned activities our engineers are continuing with safety-critical work and responding to gas emergencies.
We continue to operate the 24/7 National Gas Emergency Service across the south of England and in Scotland, attending properties and making the situation safe, as always. If we do need to visit a property in an emergency, we have extra safety precautions in place to protect both our customers and our engineers.

As the pandemic progresses, we’re ensuring we keep our customers updated on the changes to our ways of working. We’re keeping in touch with our communities through a range of channels, including our website, Facebook and twitter, local press, radio adverts, letters and onsite signage. If you’re able to help us spread the word further within your own networks, we really would appreciate you sharing our email and social media updates. Thank you.

We’re here to keep you safe and warm during these challenging times. All day, every day.

Coronavirus FAQs
Will you still visit homes and businesses in a gas emergency?
Why are your engineers working in my community during COVID-19?
How are you protecting your employees from COVID-19?

Supporting communities
We’ve joined forces with seven other utility companies to provide a £500,000 boost to Community Foundations who are providing frontline community support during the coronavirus pandemic. Our funding is helping foodbanks, volunteer centres and outreach programmes look after the most vulnerable members of our communities now and over the weeks and months to come.

“Providing an essential public service as we do, we get to know the communities we serve really well. We’re delighted to be directly supporting the Community Foundations in our network areas to help those most in need during the coronavirus outbreak.”

As the situation regarding the current crisis continues there have been a number of changes and updates to organisations and the support they are providing.

Below is a wealth of information and resources which you may find useful.

Alzheimer Scotland have created a suite of resources for people with dementia, their carers and families to use throughout the coronavirus pandemic.

Community Pharmacy Update
As Scotland responds to the COVID-19 pandemic, community pharmacies in NHS Ayrshire & Arran are working tirelessly to ensure that everyone’s medicines and healthcare needs will be met over the coming days and weeks. Community pharmacy teams are a critical part of NHS Scotland, working on the front line in our local community. Over the past few weeks, community pharmacies have seen demand for over-the-counter (OTC) medicines, other products, advice and reassurance soar.

To help support community pharmacies, we are asking patients and members of the public to follow some simple steps:

• Avoid pharmacies if you are showing symptoms of COVID-19. If you have a new persistent cough and/or a high temperature or shortness of breath please avoid entering your local pharmacy as you would any other healthcare setting.
• Be patient and be kind. All pharmacies are under immense pressure and working around the clock to ensure that you get what you need. Community pharmacies have a zero tolerance position in respect of verbal and physical abuse towards their staff at this difficult time. Queuing systems and restricting access to community pharmacies are in place to ensure both staff and patients using the community pharmacy remain safe and have two-metre physical distancing in place to prevent the transmission of COVID-19.
• Order medicines as normal. There is no need to stockpile medicines. Ordering extra prescriptions and buying more OTC medicines than you need causes unnecessary disruption to the medicines supply chain.
• If you have ordered medicines over the past few weeks, please remember to collect them from your community pharmacy. We are aware of large volumes of uncollected prescriptions awaiting uplift from community pharmacies.

Pharmacies will remain open wherever possible. You may notice that some are now having to reduce the hours during which they can admit members of the public. This is to ensure that community pharmacy teams can carry out tasks such as preparing medicines, restocking shelves and cleaning, so that community pharmacy services can continue safely.

Most pharmacies can be contacted by phone and email, and many have their own websites and social media channels. Please use these methods to contact your local community pharmacy if you are displaying the symptoms of COVID-19, and need pharmacy advice or support.

National and Local Support for Communities

National Assistance Helpline – The Scottish Government has established a National Assistance Helpline for people who are:

• disabled
• receiving mental health support
• have dementia
• over 70 years old
• pregnant
• received the flu vaccine for health reasons

The helpline is dedicated to helping those who cannot leave their home and who cannot get help online. The number is 0800 111 4000and the line is open Monday – Friday 9am – 5pm.

Bereavement Support
Please see below National bereavement support charities for support to your staff and service user/residents family members.

http://www.crusescotland.org.uk/

http://www.samaritans.org/

and Ayrshire Cancer Support on 01563 538008

and Scotland’s first Bereavement Charter for Children and Adults Bereavement Charter

The outbreak of COVID-19 means that many aspects of children’s normal routines have been significantly and abruptly changed. Most children are spending all their time at home with their immediate family and are not able to have physical contact with their wider family, friends or teachers. This will be an anxious time for many children – they may have questions about how COVID-19 may affect them or other members of their family. It is important to give the time to listen and talk to your child about any concerns they have.

The following link provides support information Supporting children and young people to cope with loss and bereavement

South Ayrshire Carers Centre
The South Ayrshire Carers Centre head office in Ayr is closed and all carer support groups have been suspended until further notice. Support is being provided for all unpaid carers including young carers via telephone and social media. For further information please call 07919004480, email Southayrshire.carers@unity-enterprise.comor visit the Facebook page at www.facebook.com/SouthAyrshireCarersCentre/

National Advice for Unpaid Carers
For the latest national advice for unpaid carers please visit www.gov.scot/publications/coronavirus-covid-19-advice-for-unpaid-carers-march-2020/ and https://young.scot/campaigns/national/coronavirus

Helplines
NHS 24 (111)
Breathing Space (0800 83 85 87)
Samaritans (116 123)

Clear your Head and Feel Better
A campaign is underway to help people cope during the COVID-19 pandemic. ‘Clear Your Head’ highlights the practical things people can do to help them feel better whilst staying at home, acknowledging these are worrying and uncertain times for many.

The campaign website – clearyourhead.scot – offers tips on how people can look after themselves if they feel things getting on top of them. This includes things like keeping to a routine, staying active within the current guidelines, making time to do the things you enjoy, and keeping in touch with people. The website also points to sources of advice including NHS Inform, and helplines including NHS24, Breathing Space, SAMH and the Samaritans – encouraging people to reach out if they need help.

Chest, Heart and Stroke Scotland Support
Support from CHSS can be accessed by calling 0808 801 0899 or visit www.chss.org.uk/coronavirus

Resources for Gypsy/Traveller carers, supported people and communities during COVID – 19
MECOPP has produced a series of short film clips to raise awareness of the different types of financial help available during the pandemic. For example, changes to the welfare benefits system, Government grants and loans, help with food and bills and other forms of help such as food banks and hardship funds. The films can also be found on a dedicated Facebook page set up to support the community.
https://www.facebook.com/GypsyTravellers-ScotlandCoronavirus-information-100442048272006/?ref=aymt_homepage_panel&eid=ARAhzpSQiBxk3cj_Lp8MMRdcUP0oWYcwTuTXTLYom9x3Sz42gQwBcY-LNx6IAJIWaU2u_Ee3ona11bIb

Information for People with Dementia, their Carers and Families
Alzheimer’s Scotland have created a suite of information resources for people with dementia, their carers and families throughout the COVID-19 pandemic. This includes information on activities, support for families and what to do if they have to go into hospital during this time. This is being updated on a regular basis as the situation progresses, so please check back to see the most up-to-date information. For more information, please click the following link: https://www.alzscot.org/information-during-coronavirus?utm_medium=email&utm_source=govdelivery

NHS
A new campaign is underway to encourage people to seek medical help for health issues which are not related to COVID-19. Figures indicate patients are delaying going to the GP surgery or Accident & Emergency during the pandemic, that there has been a drop in urgent suspected cancer referrals, and a reduction in families bringing children for immunisation.

PPE for Unpaid Carers
A process has been established for unpaid carers (including young carers) to access PPE where appropriate. South Ayrshire Lifeline are supporting the model as the single point of contact (0800 432 0510). South Ayrshire Lifeline has been given a limited stock of PPE which we can deliver out to carers. This will be a week’s supply which can then be repeated.

A video has been produced to demonstrate how to put on and remove PPE which may be of use to unpaid carers: https://vimeo.com/393951705

Police Scotland – Human Trafficking and Exploitation
Across the world many countries are in the midst of the unprecedented COVID-19 pandemic. The purpose of this Police Scotland circulation is to work together to protect and safeguard the vulnerable and those most at risk of human trafficking and exploitation.

Police Scotland National Human Trafficking Unit continue their ongoing engagement with key partners to ensure they are actively looking for and responding effectively to any incident or report of Human Trafficking or exploitation. They recognise that communities can provide valuable information which can assist them in this regard.

Scottish Government

£100m funds to help business (30 April 2020): https://www.gov.scot/news/gbp-100m-funds-to-help-business/
Aid for private rental landlords (05 May 2020)
Looking after each other during COVID-19 (04 May 2020)
Short-term prisoner release (04 May 2020)
Supporting mental health (03 May 2020)
Supporting people affected by drug use (03 May 2020)
Support for autistic people (03 May 2020)
Testing expansion (01 May 2020)
Pupil Equity Funding (01 May 2020)

Online Support/Guidance documents

Coronavirus in Scotland
https://www.gov.scot/coronavirus-covid-19/
Scottish Government testing update
https://www.gov.scot/news/covid-19-testing-update/
NHS Inform
www.nhsinform.scot/coronavirus
Scottish Council of Voluntary Organisations
https://scvo.org.uk/support/covid-19/resources
Near Me / Attend Anywhere
https://www.nhsaaa.net/services-a-to-z/near-me-attend-anywhere/
Citizens Advice Bureau
https://www.citizensadvice.org.uk/scotland/
Advice for Employees and Self-Employed
COVID-19 Guidance for Employees and Self Employed
NHS24
https://www.nhs24.scot/

The Scottish Health Action on Alcohol Problems
COVID-19 advice for heavy drinkers
Coronavirus (COVID-19) and People with Alcohol-related Problems
Chest, Heart & Stroke Scotland
Chest Heart & Stroke Scotland – Support available
Breathing Space – Listening, information and advice
Mental Health Foundation – Mental health and psychosocial support
Support in Mind Scotland – Mental health support
See Me – Resources to help challenge mental health stigma
SAMH – COVID-19 mental health information hub
Marie Curie – Information and support

Delivery of Critical Services

We continue to provide critical services and these are currently operating without issue.

Champions for Change

Following support from the council and Cash for Kids, Champions for Change South Ayrshire Champions Board have launched their Stay Connected Fund. The fund is designed to support young people who are care experienced and aged 14-26 to cope with the impact of COVID-19, including social distancing or isolation. Eligible young people can apply for up to £250 to access mobile phone data to help them stay connected with others and to support their physical and mental wellbeing. More information on the Fund and how to apply can be found here.

Free School Meals

We are now delivering 3165 food boxes every week to children who are eligible for free school meals.

Childcare and Learning Hubs

We’ve received positive feedback about our Childcare and Learning Hubs which are open five days a week, including bank holidays, for children whose parents are key critical workers and for some of our more vulnerable children. Over the last seven weeks, more than 340 children have been registered at our 12 Hubs. The success of this vital service is down to the team effort of staff from Education, Facilities Management, Active Schools and Libraries.

Communication

Further to the activities outlined in the Daily Briefing of 1 May, staff at Nursery Court Day Centre have created a video of service users singing “We’ll Meet Again” to mark VE Day tomorrow. This will form part of the online activities which we will promote over the holiday weekend. You can view the video here.

Overmills Day Centre in Ayr have also created some musical videos which will be available to view on our Social Media channels tomorrow.

We continue to post information and updates through the local media, in hard copy, on a range of social media channels such as South Ayrshire Council Live Facebook, Twitter and Instagram and on our website.

For those who missed it last week, there’s no Troon’s Going Out this month, but instead an online magazine covering community news across the whole of South Ayrshire.
Troon’s Going Out will hopefully be back at the end of May.

http://www.ayrshiremedia.com/staying-in

Status For immediate release

South Ayrshire Council provides support for deliveries of medicine to vulnerable groups

Our Community Response Teams have been working with NHS Pharmacy Advisors to put in place procedures to allow employee volunteers to support the delivery of medicines to shielding and vulnerable groups from community pharmacies and hospitals. From Monday 27 April we will provide support to all 29 community pharmacies across South Ayrshire with their next-day delivery requests.

In addition to the community pharmacy requests, shielding, vulnerable and isolated residents of South Ayrshire, who are without any other means of collecting medication, can now contact us directly for support.

Employee volunteers handling incoming calls to the COVID-19 number will direct these requests to the relevant hubs to be actioned by our team of employee volunteer drivers. It is anticipated that demand for delivery services will increase over the coming weeks, and will continue throughout the COVID-19 pandemic.

If you are shielding and need assistance, you can contact our COVID-19 number by calling 01292 616101

For the latest information on service changes in South Ayrshire, please visit our website.