Delivery of Critical Services
We continue to provide critical services and these are currently operating without issue.
Business Support Grants
We have received 1785 applications for Business Support Grants and, of these, we have processed and paid 1299. We aim to process and pay all applications within 10 working days, however this is not possible where applicants have not provided all the information required. In many of the applications which are outstanding, applicants have not registered as
ratepayers, which is a requirement to be eligible for the Grant. We are actively contacting customers where we need more information and have issued communications
on our website and through social media to explain the situation and to reiterate information on how to register as a ratepayer. We are advising customers that we will contact them if we need more information.
We went live with Phase 2 of the Business Support Grant (Multiple Applications for Same Ratepayer) on Thursday 7 May.
Foster Care Fortnight
We are promoting Foster Care Fortnight, highlighting the ways in which dedicated carers can make a difference to children’s lives in South Ayrshire. We are actively encouraging people to consider how they might be able to help a child by getting involved in oster Care Fortnight #changeafuture. More information about foster care; adoption; supported care placements; and shared care can be found on our website at: www.south-ayrshire.gov.uk/icare/
Communication
The VE Day coverage across Facebook, Twitter and Instagram was extremely popular, reaching a total of 69,405 people and generating 4,265 engagements.